Warranty Guidelines
Every Snifz World product is built to last — and backed by our commitment to after-sales service.
For any product issue under warranty, we commit to resolution within 24 to 48 hours at your doorstep. A nominal service visit charge of Rs. 450/- applies.
Product Warranty Coverage
| Product Category | Warranty Coverage |
|---|---|
| Range Hoods | 2 Years — Motor replacement 3 Years — Super suction warranty |
| Built-in Hobs | 2 Years — Burning & flame (auto-injections excluded) 1 Year — Glass replacement (mishandling not covered) |
| Built-in Ovens & Microwaves | 2 Years — Parts and glass replacement |
| Kitchen Sinks & Faucets | 2 Years — 304 stainless steel (water pipes excluded) |
| Dishwashers | 1 Year — Full warranty |
| Built-in Refrigerators | 1 Year — Full warranty |
| Hot Plates | 1 Year — Full warranty |
What Is Not Covered
- Hob auto-injections: The two-year flame guarantee does not cover auto-injection components.
- Hob glass mishandling: Glass breakage from mishandling or impact is excluded.
- Sink & faucet water pipes: Water pipes are not covered under the stainless steel guarantee.
- Post-warranty: Once expired, spare parts remain available at market price.
- Glass replacement transport: Customer is responsible for transporting unit to service centre.
Spare Parts Availability
All spare parts are available at no charge during the warranty period. After warranty expires, genuine parts remain available at a reasonable price.
How to Make a Warranty Claim
Call +92-333-7777752 or email info@snifzworld.com with your product name, purchase date, and issue.
Our team verifies your warranty status and confirms whether doorstep or drop-off service is needed.
A technician visits within 24–48 hours. A nominal Rs. 450/- service visit charge applies.
For glass claims, transport the appliance to our Karachi service centre for replacement.